I just copy my Google review here, which I believe already made my point. This is hands down the best dealership in the greater San Francisco area if you're looking for a place that's truly customer-friendly, straightforward, and willing to offer a great deal without the business tricks/games. When I moved to Berkeley, I spent days visiting dealerships all over the Bay Area (even driving 1.5+ hours at one point) to find a good deal on a new car. Most of the dealerships had fancy buildings and sharp-looking staff, but they were all about the same old business tricks. Honestly, I was over it. Then I came across Napa Nissan. Their building isn't flashy, but they have a solid inventory—and more importantly, their team is incredible. Jason and Armando were so kind and patient, and they didn't try to pull any of the dealership games. Fun fact: Armando actually has a PhD in STEM, which totally sets him apart from the "typical" dealer experience. If you're lucky enough to find a car you like at Napa Nissan, save yourself the hassle and skip the other dealerships. Trust me, you won't regret it.

Let me keep it real—this is hands down the best dealership in the greater San Francisco area if you're looking for a place that's truly customer-friendly, straightforward, and willing to offer a great deal without the business tricks/games. When I moved to Berkeley, I spent days visiting dealerships all over the Bay Area (even driving 1.5+ hours at one point) to find a good deal on a new car. Most of the dealerships had fancy buildings and sharp-looking staff, but they were all about the same old business tricks. Honestly, I was over it. Then I came across Napa Nissan. Their building isn't flashy, but they have a solid inventory—and more importantly, their team is incredible. Jason and Armando were so kind and patient, and they didn't try to pull any of the dealership games. Fun fact: Armando actually has a PhD in STEM, which totally sets him apart from the "typical" dealer experience. If you're lucky enough to find a car you like at Napa Nissan, save yourself the hassle and skip the other dealerships. Trust me, you won't regret it.

Napa Nissan has been my place of business when buying or leasing cars for myself, family, and friends for over 25 years. The owner and the entire team is helpful, polite, efficient and professional at all times. I find it alwayas a pleasant experience.

This had to be my finest experience, shopping for and purchasing a vehicle. The staff were excellent and attentive to my needs. They worked very well as a team. I never at any time felt pressured to purchase . I test drove the cars that I liked. And when I made up my mind to follow through with the purchase, I feel they worked hard to give me the best deal possible with a great warranty at minimal cost. I look forward to doing business with them in the future.

Jason was amazing! He was very personable and I walked out with the car of my dreams! We drove quite a way to come see a car, he sent me pictures, cleaned and had it ready to go upon our arrival! Bargaining was not uncomfortable at all, the process was smooth and we were able to come to a perfect price. Armando was very helpful as well. He was very calm and helped the exciting, yet nervous process. I am very happy with my new car and I thank Jason for his dedication!

Napa Nissan was incredibly friendly, professional, and easy to work with. They made first new vehicle purchase smooth and straightforward. Armando and Aaron were great to work with, I would highly recommend!

Great dealership. The sales person was very helpful and patient. They explained all features of my new car thoroughly.

My son desperately needed a car. The review was excellent and good, accurate information which expedited the process. We drove away in a new car today.

My son's car had engine problems, so the need was urgent. car guru said their deal was excellent and good price, so I got preapproved. They are small, independent, fair, flexible, honest. We left with his new-to-you car and he went back to work. It is supposed to work like that, no games. Highly recommend.

My experience with Napa Nissan was super easy and quick. They were very considerate of the time frame I had coming in and had no isssues at all. The staff was very kind.

Had a great experience selling my car here. Jason was very friendly and helpful and gave me a fair price. Thank you!

All the contacts/personnel were pleasant and friendly and gave me the confidence in trusting them.

Great customer service, I have never felt so comfortable at a dealership (I have been to some before for parts but never actually made a vehicle purchase) Armando went above and beyond to make sure I felt not only like I was getting a good deal but also took the time to connect me with every best possible option. I got to meet almost every person on the team. Unforgettable interactions. Also saw a girl get a surprise new car for girl 16 birthday! Such a great memory for my first dealership experience.

The folks at Napa Nissan were very thoughtful and considerate. They made me feel welcomed, listened to my needs making purchasing my car easy. I will definitely return in the future.

Nice people honest. Would recommend to anyone that wants a vehicle. Good prices clean helpful

Fast and friendly, courteous, helpful, got a good deal and was on my way quick

I had narrowed my choices down to the Mazda CX-5, the Honda CRV, and the Nissan Rogue. After driving the Rogue, I knew I could skip the other two. The car is a dream to drive, and Jason and the rest of the Nissan team made the whole process smooth sailing from start to finish.

Great team!

Aaron and the entire staff made our car buying experience very pleasant. We never once felt as if we were being forced into anything or overwhelmed. They were very respectful and kind. 10/10 would recommend to anyone.

Nissan Napa is top-notch professional, kind, and incredibly helpful in finding the right car for us. We had many car-buying experiences in the past, but Nissan made the purchasing process smooth and easy. It is upfront and transparent in transactions and is efficient. We left feeling light and happy with this purchase. We HIGHLY recommend making the trek to buy the right car for you at the Nissan Napa. THANK YOU AARON ORTIZ AND EVERYONE FOR YOUR OUTSTANDING CUSTOMER SERVICE!

I was in and out for a routine maintenance in under the time I was told for the job, and that makes me happy. Please keep up the good work.

The whole transaction was smooth and easy from start to finish. There was zero pressure to buy, just information given to help me make my own decision. The price and trade in value were very fair.

Jason was great. This was my first time buying a new car and the whole process went super smoothly. I didn't feel pressured at any point in the process and left the dealership extremely pleased with my new purchase!

I’m due for brakes pads. I had a coupon for 15% off pads that they don’t use anymore and they are going to honor it.

Traveling for business, I called my local Nissan dealership. The receptionist answered very polite said she thinks they provide free charging, However wanted to confirm so she put Kip on the line and sure enough he said yes, I can charge my Nissan Ariya here. He went a step further and said come inside if I need to use the restroom. (My vehicle is a 2023 -6 months old from a different dealership) Excellent Customer Service here!