My experience with Napa Nissan was super easy and quick. They were very considerate of the time frame I had coming in and had no isssues at all. The staff was very kind.

Had a great experience selling my car here. Jason was very friendly and helpful and gave me a fair price. Thank you!

All the contacts/personnel were pleasant and friendly and gave me the confidence in trusting them.

Great customer service, I have never felt so comfortable at a dealership (I have been to some before for parts but never actually made a vehicle purchase) Armando went above and beyond to make sure I felt not only like I was getting a good deal but also took the time to connect me with every best possible option. I got to meet almost every person on the team. Unforgettable interactions. Also saw a girl get a surprise new car for girl 16 birthday! Such a great memory for my first dealership experience.

The folks at Napa Nissan were very thoughtful and considerate. They made me feel welcomed, listened to my needs making purchasing my car easy. I will definitely return in the future.

Nice people honest. Would recommend to anyone that wants a vehicle. Good prices clean helpful

Fast and friendly, courteous, helpful, got a good deal and was on my way quick

I had narrowed my choices down to the Mazda CX-5, the Honda CRV, and the Nissan Rogue. After driving the Rogue, I knew I could skip the other two. The car is a dream to drive, and Jason and the rest of the Nissan team made the whole process smooth sailing from start to finish.

Great team!

Aaron and the entire staff made our car buying experience very pleasant. We never once felt as if we were being forced into anything or overwhelmed. They were very respectful and kind. 10/10 would recommend to anyone.

Nissan Napa is top-notch professional, kind, and incredibly helpful in finding the right car for us. We had many car-buying experiences in the past, but Nissan made the purchasing process smooth and easy. It is upfront and transparent in transactions and is efficient. We left feeling light and happy with this purchase. We HIGHLY recommend making the trek to buy the right car for you at the Nissan Napa. THANK YOU AARON ORTIZ AND EVERYONE FOR YOUR OUTSTANDING CUSTOMER SERVICE!

I was in and out for a routine maintenance in under the time I was told for the job, and that makes me happy. Please keep up the good work.

The whole transaction was smooth and easy from start to finish. There was zero pressure to buy, just information given to help me make my own decision. The price and trade in value were very fair.

Jason was great. This was my first time buying a new car and the whole process went super smoothly. I didn't feel pressured at any point in the process and left the dealership extremely pleased with my new purchase!

I’m due for brakes pads. I had a coupon for 15% off pads that they don’t use anymore and they are going to honor it.

Traveling for business, I called my local Nissan dealership. The receptionist answered very polite said she thinks they provide free charging, However wanted to confirm so she put Kip on the line and sure enough he said yes, I can charge my Nissan Ariya here. He went a step further and said come inside if I need to use the restroom. (My vehicle is a 2023 -6 months old from a different dealership) Excellent Customer Service here!

Keith Howe, my salesperson, made the process so easy and seamless. He was awesome to work with. I'll also appreciate being able to access the local dealership for my service needs.

Bad engine noise that turned out to be a loose belt.

Armando was very friendly, honest, and knowledgeable. We knew what we wanted and he made it happen for us very smoothly.

Best dealership in the North bay. Is Napa Nissan.

I marked the box above as "well above expectations", but the Napa Nissan service department has been so great for the past 10 years that I have used them that I have come to expect excellence on every visit--and they have never disappointed.

Excellent customer service at this location! Keith was very helpful and all of the staff were transparent about the entire process. Definitely consider starting here when looking for a car 👍

Napa Nissan was quick with my maintenance appointment and the customer service was 10/10!

Our sales person was super friendly, competent and really made us feel valued customers!

Another great service experience!