Armando was very friendly, honest, and knowledgeable. We knew what we wanted and he made it happen for us very smoothly.

Best dealership in the North bay. Is Napa Nissan.

I marked the box above as "well above expectations", but the Napa Nissan service department has been so great for the past 10 years that I have used them that I have come to expect excellence on every visit--and they have never disappointed.

Excellent customer service at this location! Keith was very helpful and all of the staff were transparent about the entire process. Definitely consider starting here when looking for a car 👍

Napa Nissan was quick with my maintenance appointment and the customer service was 10/10!

Our sales person was super friendly, competent and really made us feel valued customers!

Another great service experience!

Great Customer service Kip was great not too pushy trying to sell me a car right away gave me great information about the Nissan Kicks. Armando was great explaining cost and coverage. Thank you Napa Nissan I love my kicks!

Excellent service!!!!!!

Everyone at the dealer ship is very friendly.

I wish they had a shuttle to drop you back at home when getting an all day service. but other than that the experience was great.

Kip was very helpful and educated me on the different cars. I was going to buy a used Toyota but he showed me why I should buy a new Sentra and love it so far! Kip was excellent

I’m very pleased with Napa Nissan. I took my car in for a repair and Scott was very helpful so big kudos to him. While I was sitting in the waiting room Kip came in to make sure I was comfortable or if I needed anything. I told him I was thinking about walking down to Target to kill time. Kip offered to take me there. They all went over and above customer satisfaction in my book. Not one person tried to pressure me into trading in my car. I will go there the next time I decide to go for a trade in! Thank You Scott and Kip

Very happy with the sales and service at Napa Nissan. Love my new truck!

Great service-minded, knowledgeable people. Low pressure sales team. Had the vehicle I was looking for and held it for me as it took me 2 hours to get there. Filled the tank for me. Strongly recommend them.

Extremely efficient and helpful team. Every step of our vehicle purchase is made easy. Even at the time of maintenance and detailing.

Service department is always reliable, friendly, and professional. Communication is clear and phone calls are received immediately if they notice an issue not covered by the service request.

Awesome experience as usual Ben hoping here for 10 years bought both my cars Scott in service always takes great care best customer service super informative he is definitely one of the reasons I've Ben coming here for so long

Vince was awesome! Kip did a great job explaining all the features on the Rogue! Robin was great at explaining the financing!

The staff was great! I was able to get the vehicle I wanted Keith the salesman, the finance manager and general manager were very open and a pleasure to work with. It was an excellent car buying experience!

I was there for oil change and tire rotation. they did everything on time I was very satisfied. Great staff and clean place .

Kris, the service manager at Napa Nissan was awesome! Amazing customer service!!

Kris provided me with exceptional service. He listened to my concerns and helped answer any questions I had. I will definitely come again for future services.

Kip Atchley, my salesman was fabulous!! He took an immense amount of time to fully explain the workings of my new Rogue. He now will be my go-to for any auto sales!

Excellent customer service. Great technicians and very knowledgeable