Customer Reviews for Napa Nissan Napa, CA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Napa Nissan in Napa, CA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Napa Nissan, allow us the opportunity to earn your business.


Dave was fantastic!! It's been 14yrs since we had a new car. I would definitely recommend this place to my friends
Margaret W.    

I had been here before and worked with John. Completely satisfied. Delighted with the service we received from John Wallace and everyone at the shop. I recommend this place to all my friends.
Lynn B.    

I saw this place through Autotrader.com. John was very professional and I would buy from him again. I also would recommend John to friends.
Tammi L.    

I had heard from a friend about Napa Nissan’s great reputation. I was very satisfied with my experience. Service dept. installed my plates, everyone was very helpful and knowledgeable. I would very much recommend this place to my friends.
Debra B.    

This is the 3rd car I have purchased from Vince and Napa Nissan. Outstanding Service every time, a perfect 10.
Ken G.    

I drove by and something about the place caught my attention. John was not a pushy Salesperson, and allowed us to take out time. I am going to recommend this place to all my friends.
Brenda K.    

I chose Napa Nissan after speaking with Rick. I would definitely recommend this place to my friends.
Eric S.    

I was recommended Napa Nissan by a friend. I saw their ad’s in the Napa Register, and driving by the dealership. The salesman Rick was super to work with, he made this transaction a breeze! I definitely would recommend Napa Nissan to my Friends.
James D.    

I had gone to Napa Nissan before and the experience was great. John was great as always.
May B.    

I decided to give Napa Nissan a chance as they were my local dealership. I’m glad I did. Everything was good, Rick was good to work with, and all the staff were friendly & professional .
Stuart A.    

I decided to go with Napa Nissan after reading all the positive reviews. I found them through Autotrader.com, and Rick responded quickly and professionally.
Amy D.    

I decided to work with Napa Nissan after speaking with Rick. He was the best salesperson I have every worked with. Process was simple and fast. Many Thanks.
Cynthia A.    

I came to Napa Nissan because I had a great experience previously with them, Rick was very helpful and service is terrific.
Zoe S.    

I had great experience with Napa Nissan, not once but twice. Both times the whole experience was excellent and positive.
Andrew B.    

Love Napa Nissan!!!! We recently were on a mission to get a new Nissan XTerra to get out of a quickly bad situation lease. We did an Internet search for what we were looking for and many were available all over the valley. We got in contact with Rick Hernandez and knew that we wanted to deal with a smaller dealership. They were all very helpful and accommodating from the get go. There was no pressure they just wanted to help how they could. We were not in a good place with our lease but they were very willing to take the time to see what they could do. They got us our exact vehicle, at exactly what we wanted to pay, with no hassles and minimal time. We picked her up the very next day (was at another location) was given a full go over of the vehicle and all the gadgets. Even took the time to setup our phones and help us with ways for the system to work better for us. There was a small misunderstanding with a"standard option" and Pat and Rick worked with us to a solution we were all happy with. Great experience with Stephen at service as well. Thought we would have to leave the car most of the day, about an hour later the call came that she was ready to be picked up. So happy with our decision to go with Napa Nissan!
Bunny J.    

I went to just look and ended up finding the perfect car for me! Everyone was very helpful and they worked with my budget.
Alex S.    

I was very impressed with the quality of service. They were recommended to me by a friend and I am so glad I listened. Great deals, friendly staff, and a great selection!
Tim H.    

This was my first car I ever purchased and I couldn't have been more pleased with the staff. They didn't pressure me into anything and they helped with all my questions. I will definitely recommend them to all my friends!
Eric H.    
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